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Need a hand? We're here! Our dedicated support team is comprised of techies and gamers who know just about everything there is to know about ROCCAT products and, if they can't help you, nobody can.

Just fill in the form below with as many details as possible in order for our team to get to the bottom of your problem quickly and efficiently. Responses may be a little slower after weekends and public holidays, but don't fret, we'll get to you. One last thing: support is currently only available in English and German.
Support type: *
Name: *
Street & house number:
E-mail: *
City:
Country: *
Zipcode:
Product type: *
Product: *
Smartphone Operating System:
Processor:
Smartphone Brand:
Mainboard:
Smartphone Model:
BIOS version:
Driver version / Firmware version: *
Anti-virus software:
Operating system: *
additional USB-Hardware:
Purchased from? *
Processor:
Purchase date? *
Mainboard:
Purchase receipt available? *
BIOS Version:
Driver version / Firmware version: *
Anti-virus software:
Operating system: *
additional USB-Hardware:
ROC-Number: In most cases the ROC-Number is located on the underside of the product.

ROC-

Captcha:*
What is the result of ?
Just making sure you're not a spam bot.
Fileupload:
The file size cannot be over 10MB.
Tolerated formats: avi, mpeg, mp4, txt, doc, docx, bmp, png, jpeg, jpg, gif, pdf, rmp, rkp, rpgp
How can we help you? *
Declaration of consent:

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