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Support Form
Please fill in the support form as completely as possible before submitting it to the support staff.

The data entered there will help the online support to identify the nature of your request and deal with most effectively in order for you to receive a prompt, precise and comprehensive response. The more information submitted, the faster the overall resolution.

Please note that at the current time only requests in ENGLISH or GERMAN can be processed, we will, however, continually be adding languages to the support system. Please note that answering your mail, due to the amount of incoming mails, may take up to a few days, especially after weekends and bank holidays.


Support Form
Name: *
Phone number:
E-Mail: *
Country: *
Address:
Product: *
Purchased from? *
Purchase date? *
Purchase receipt available? *
Yes
No
 
If you have any technical problems with one of our ROCCAT Products, please fill in the following system specifications as well!  
 
Driver Version / Firmware Version: *
Operating system: *
CPU:
Mainboard:
Chipset:
Chipset Driver:
BIOS Version:
Graphic card:
Are you using an USB Hub?
Additional Hardware:
Anti-virus Software:
Additional Software:
Sound card:
 
How can we help you?*
 
Declaration of consent: *
I understand that my responses to questions asked will be stored electronically in accordance with our data protection policy. I hereby confirm that I have read and agree to the Data Protection Statement.
 
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